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Protect your family by using isolation hotels


Article provided by Discovery

Most people with COVID-19 are expected to experience mild illness and can recover at home. However, because COVID-19 is highly contagious, complete isolation is necessary to avoid putting family members at risk of contracting the disease. 

To give members diagnosed with COVID-19 the option of isolating away from home, Discovery has partnered with hotel providers to create specifically managed isolation facilities. The first hotel group offering this service is The Capital Hotels and Apartments. This benefit assists members of Discovery Medical Health Scheme (DHMS) who have COVID-19 to self-isolate in one of these dedicated isolation facilities. Members get a significantly reduced rate of about 60% off the daily rate when staying at these hotels as an alternative to home-based isolation. Members will also have access to tailored medical support including nursing care, supportive over-the-counter medicine and online doctor consultations, as required.


Consult with your doctor online

During the COVID-19 pandemic, you have the opportunity to make use of our online doctor consultation platform. This platform allows you to speak to a doctor without having to travel to a healthcare facility where you risk greater exposure to the virus. Let’s work together to protect our doctors and healthcare workers who are caring for patients with COVID-19.

Booking an online doctor consultation

Watch our video to understand how you can get started. Speak to a doctor immediately using a live video consultation or schedule the next available timeslot in their diary. You can also send a doctor an inbox message, and they will get back to you as soon as possible. Keep checking for the doctor’s response on the platform. Download the DrConnect app now to make it easier to connect with doctors.


Colds, flu and COVID-19

Life as we know it has changed. We are currently staying at home as a national enhanced containment measure and, with winter around the corner, cold and flu season is upon us!

Don’t forget to get your flu vaccine before winter starts

We are facing a double risk to our health this year, namely contracting the latest seasonal flu and COVID-19 at the same time. We all need to take extra preventive measures to avoid contracting the flu virus and developing complications, as this may worsen your symptoms if you also contract COVID-19. You should get your flu vaccine as soon as possible, at your local pharmacy or doctor.

In the time of COVID-19, it is essential that if you experience common cold or flu symptoms, that you make sure to eliminate the possibility that you have COVID-19. There is a great deal of information about what you should do if you have the common cold or have flu. The Self-care Association of South Africa provides you with insights into over-the-counter medicine you can get without a doctor’s prescription to aid in alleviating your symptoms.

Coping with a COVID-19 diagnosis

Our podcast with Cassey Chambers – Operations Director at the South African Depression and Anxiety Group – explains the emotions that accompany a diagnosed of COVID19. She also explores the support you will need while you recover, to allow you to continue to look after yourself and your loved ones.


Discovery COVID-19 Information Hub

Visit our regularly updated information hub, for all the latest updates and guidance about COVID-19 in one easy to reference place.

This week our hub has been enhanced with information on:

  • COVID-19’s impact on people who live with kidney disease, HIV and TB
  • Why must those who live with chronic illness take particular care in the time
    of COVID-19?
  • COVID-19 and pregnancy
  • COVID-19’s impact on children with pre-existing health conditions and how to protect those at high-risk
  • What precautions should people with cancer or survivors take?
  • COVID-19, chronic Illness and the Elderly – What you should know

Stay at home. Stay informed and stay healthy!

Discovery is a Proud Partner of the NSBC.