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Customer Experience: it’s time to go digital

In this episode of “What’s Next with Aki Anastasiou”, Aki talks to Karen Jones (Business applications business group lead, Microsoft South Africa) and Nadine Abu Khalil (Business application customer engagement business lead, Microsoft Middle East & Africa). They look at the importance of digital transformation in business and the impact this has on the customer’s and employee’s experience of your brand.

Microsoft is a proud Partner of the NSBC.