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Absa offers payment relief to customers impacted by COVID-19

Absa Bank has introduced an extensive Payment Relief programme for customers. We realise that this is a difficult time for many South Africans whose livelihoods are impacted by the national lockdown.

The programme incorporates a three-month payment relief and applies to our credit products, including home loans, vehicle finance, personal loans and credit cards. 

Customers with up-to-date accounts can apply for the payment relief aimed at assisting with cash flow needs during this time. Credit agreements will be adjusted by revising the loan period and capitalising interest during the relief period.

We encourage you to continue paying if you are in a position to.

If you would like to apply, please email with your request.

We are aware of COVID-19 scams, purporting to offer financial relief. Absa will never ask for your “keys to the safe” (card PIN, card CVV, card One Time PIN, online banking PIN or online banking password). Never confirm your confidential information or approve transactions (One Time PIN or Mobile App requests) over the phone. Call the Absa Fraud Hotline on 0860 557 557 to report fraud.

Absa is a proud Partner of the NSBC.

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