Article provided by PayFast In South Africa we are fortunate to have a wide variety of artistic individuals who are able to make a living selling their craft. While PayFast has a number of such merchants that have partnered with us as their online payments solution, one that stands out for their unique product offering […]
Article provided by Visa Lockdown restrictions have unfortunately shown the vulnerability of small businesses. Things may not go back to normal but there is hope and opportunity on the other side. Surveys from across the globe now show, categorically, that consumers have changed the way that they shop. Reducing budgets, focusing on value, halting impulse […]
Article provided by SYSPRO Despite businesses closing or operating at reduced capacity during lockdown, customer support teams faced unprecedented demand for services at the start of the COVID-19 crisis. In a recent report, customer service response rate decreased by 26 percent during the lockdown, highlighting an increased volume in queries, as well as a lack of […]
Article provided by Sunbiel Corporate Services Optimising cost and maximising profit has never gone hand in hand better than the current situation we are into. The COVID-19 has brought the global economy to its knees. The OECD projects a 2.4% fall in world growth in 2020. Since no one knows when the pandemic will cease […]
Article by SALESGURU Yes, you read that right. In order to sell more, you need to be rejected more. While sales is certainly an asking business, it’s also a rejection business. We know that sales is the lifeblood of any business. Unfortunately those who are afraid to ask and can’t handle rejection, are going to […]
Article provided by Discovery Business Insurance If you’re managing a fleet of business vehicles, no matter how small, poor driving behaviour can affect the profitability of your organisation. The negative impacts of road accidents, however, can be far-reaching, resulting in the loss of lives, business interruption and economic strain.
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Article provided by Cindy Norcott “Is it really possible to hire A-players or are most of the candidates out there just average?” I was recently asked this question at a business forum meeting with top business leaders. My response was as follows. A-players are few and far between. In 100 people in a workplace, you […]
Article provided by Telkom Customers no longer want to be sold to, but rather actively seek out products and services which is why your marketing and sales team need to effectively work together to turn leads into purchases. As technology and trends change so too will ways of selling to customers. New solutions need to […]
Article provided by Mastercard Although COVID-19 has severely impacted our communities, the financial fallout has not been evenly distributed. It is a sad reality that small businesses and many South Africans they employ have struggled the most in this era of social distancing, lockdowns and enforced isolation. Cash flow is an important part of SME […]
Article written by Tian de la Rey (Labour, Consumer Protection & POPI Legal Advisor SEESA) When stipulating the terms and conditions in the contract and/or agreements between suppliers and consumers the Consumer Protection Act clearly stipulates in Section 48 that unfair, unreasonable and unjust contract terms are strongly prohibited. The Consumer Protection Act 68 of […]
