Around 84% of South African organisations have recognised that they need to improve their IT infrastructure.
Digital transformation is a complicated subject, but understanding it will help your business succeed in the future. Organisations must transform to keep pace with the world digitally, and SD-WAN can help.
Read on for more about SD-WAN and how it empowers digital transformation.
Article written by by Tracy Malone (Bizcommunity)
If building an online business is difficult and you're not on the overnight road to success like you thought you'd be - know that I have been exactly where you are now. In fact, it took me four tries to finally have a successful launch.
Every time I had a business launch, I learned something a little different and realised a thing or two about what I needed to work on to fix my next attempt. Launching an online business isn’t a walk in the park, so I've shared some of those lessons below for entrepreneurs who might be struggling with fear, doubt, overwhelm, getting clients and more.
Article written by Alison Job (MTN)
Telecommunications services have an integral role to play in two key areas for SMEs, according to Priashan Pakiriy, Head of Enterprise Fixed Solutions at MTN Business. “The first is around how an SME’s CRM interactions are affected when they move their business to an online presence, as the COVID-19 pandemic has accelerated all businesses’ online strategies.”
Digital transformation refers to an overall transformation of organizational activities aimed at leveraging opportunities created by digital technologies and data. This requires the company to profoundly transform its business model, infrastructure, processes, and culture, all geared toward finding new sources of customer value .
Article provided by SYSPRO
Most South African businesses that want to stay competitive in the current market are looking for solutions to save on costs, reduce risk, ensure employee satisfaction, and deliver exceptional customer service. New operating models, technology and process optimisation, such as artificial intelligence (AI), machine learning and digital citizens, can assist in achieving these goals.
Article written by Deirdre Fryer (Head of Solutions Engineering - SYSPRO Africa)
Digital transformation is changing the ways businesses operate throughout the world. New technologies like cloud computing, artificial intelligence (AI), machine learning, and predictive analytics, already have had a profound impact on the world’s economies and continue to disrupt industries.
Recognising this potential, government strategies today are emphasizing the role of digital in accelerating economic diversification, promoting sustainability and ensuring citizen happiness. Digitalization has been identified as a pillar that will support the future digital economies on the continent.
By Fatima Hassim, Managing Executive for Vodacom Business
Digital transformation has transformed consumer habits. Smart devices, apps and machine learning have allowed the consumer of today to get what they want, when they want it. In addition to this, new digital technologies have caused a shift in customer expectations, which has produced a modern-day buyer, one who is constantly connected, aware of what technology enables them to do and the power that lies in apps. The most notable transformation, though, has to be the realisation that customers often rate an organisation based on their digital customer experience first.
