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Digital Transformation

Local SMMEs need to embrace digital transformation

Article written by Makgosi 

South Africa’s underperforming SMME sector needs to embrace digital transformation to realise its potential. Providing it with the right technology offerings is key.

Two realities are driving business globally, and the SMME sector has to catch the wave or risk jeopardising its future sustainability. Digital transformation was always coming, but its forward momentum has been accelerated by the COVID-19 lockdowns, which graphically demonstrated the link between digital platforms and the agility to respond to disruptions. 

How can SD-WAN Cloud empower digital transformation

Around 84% of South African organisations have recognised that they need to improve their IT infrastructure.

Digital transformation is a complicated subject, but understanding it will help your business succeed in the future. Organisations must transform to keep pace with the world digitally, and SD-WAN can help.

Read on for more about SD-WAN and how it empowers digital transformation. 

5 must-know tips before creating an online business

Article written by by Tracy Malone (Bizcommunity)

If building an online business is difficult and you're not on the overnight road to success like you thought you'd be - know that I have been exactly where you are now. In fact, it took me four tries to finally have a successful launch.

Every time I had a business launch, I learned something a little different and realised a thing or two about what I needed to work on to fix my next attempt. Launching an online business isn’t a walk in the park, so I've shared some of those lessons below for entrepreneurs who might be struggling with fear, doubt, overwhelm, getting clients and more.

Connectivity accelerating digital transformation for SMEs

Article written by Alison Job (MTN)

Telecommunications services have an integral role to play in two key areas for SMEs, according to Priashan Pakiriy, Head of Enterprise Fixed Solutions at MTN Business. “The first is around how an SME’s CRM interactions are affected when they move their business to an online presence, as the COVID-19 pandemic has accelerated all businesses’ online strategies.”

The SME guide to digital transformation

Useful guidance on how to understand how to introduce digital technology to help your business succeed.

Digital transformation refers to an overall transformation of organizational activities aimed at leveraging opportunities created by digital technologies and data. This requires the company to profoundly transform its business model, infrastructure, processes, and culture, all geared toward finding new sources of customer value .

Digital transformation bringing benefits to South African businesses

Article provided by SYSPRO

Most South African businesses that want to stay competitive in the current market are looking for solutions to save on costs, reduce risk, ensure employee satisfaction, and deliver exceptional customer service. New operating models, technology and process optimisation, such as artificial intelligence (AI), machine learning and digital citizens, can assist in achieving these goals.

Digital transformation impact on businesses within South Africa

Article written by Deirdre Fryer (Head of Solutions Engineering - SYSPRO Africa)

Digital transformation is changing the ways businesses operate throughout the world. New technologies like cloud computing, artificial intelligence (AI), machine learning, and predictive analytics, already have had a profound impact on the world’s economies and continue to disrupt industries.

Recognising this potential, government strategies today are emphasizing the role of digital in accelerating economic diversification, promoting sustainability and ensuring citizen happiness. Digitalization has been identified as a pillar that will support the future digital economies on the continent.

What does digital transformation mean for small, medium and macro-sized enterprises?

By Fatima Hassim, Managing Executive for Vodacom Business

Digital transformation has transformed consumer habits. Smart devices, apps and machine learning have allowed the consumer of today to get what they want, when they want it. In addition to this, new digital technologies have caused a shift in customer expectations, which has produced a modern-day buyer, one who is constantly connected, aware of what technology enables them to do and the power that lies in apps. The most notable transformation, though, has to be the realisation that customers often rate an organisation based on their digital customer experience first.

Digital transformation strategy – is BPM the difference between success and failure?
Article by FlowCentric Technologies Neither IT nor business remain static; both are undergoing a constant and, in many ways, symbiotic evolution. Possibly the most pervasive term for this symbiosis is ‘digital transformation’. How is your company tackling digital? As you may already know, digital transformation refers to the integration of digital technology into all areas of a company, with the objective of profoundly changing how the business operates and delivers value to its customers. Digital presents many new opportunities, it allows companies to enter different markets quickly and disrupt existing ones in ways that their competitors will struggle to rival.

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