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Managing a business

The ins and outs of an employee’s handbook
An employee handbook is a great communication tool that can be used by businesses to convey their culture and values to new and current employees. It is important that it inspires one to read it instead of being a bland and boring document which people sign for but never read. Your handbook should answer two simple questions: Why do you I want to work here? and why do I want to continue working here? Here are some helpful tips to consider when creating an employee’s handbook.
What an employer should do in case of national protest action
Article provided by Sanlam and written by Jan Truter from Labourwise ( From time to time there are calls from civil society or trade unions for citizens to participate in protest action. This could result in employees staying away from work. Given the possibility of widespread disruption, the question is how should employers respond to such situations?
The quality control process
Article provided by China Homelife Fair and China Machinex  There is a misconception regarding importing Chinese products from suppliers, one that alludes to the quality of products manufactured in China. It is important to note that most Chinese suppliers will make a product based on the requirements of the buyer. The cheaper the product is to manufacture, the poorer the quality will be. It is up to the buyer to specify the quality of the product prior to signing the contract. However, the quality control process is vital in ensuring that when you receive your final shipment from China, your products are up to your standards.
Out of sight, never out of mind
Article provided by TomTom When you need to make every cent count, relying on blind faith in your staff while they are out of the office is a risk you cannot afford. A mobile workforce management solution can give you peace of mind, maximise efficiency and make your staff’s lives easier too. The number of jobs that require a substantial amount of work ‘on the road’ are always increasing –  from courier services and regional sales representatives to on-site technicians, handymen and even nurses – but the headaches for managers back at the office remain the same.
Continuous improvement in business
Article written by Jannie Rossouw, Head: Sanlam Business Market Kaizen, a Japanese word and philosophy meaning “change for better”, reminds us that incremental and continuous improvement in life and business can and will propel us forward. This philosophy is powerful, because the implementation of it is all inclusive, from the business owner(s) to the most junior employee. The question is straightforward – which small improvements can we (on all levels in the business) identify which can be implemented immediately (meaning on the same day or as soon as possible, with little effort and other resources) which will improve the effectiveness and efficiency of our business operations?
Double your sales in 30 days
Article by Mike Anderson (NSBC Founder & CEO) To be a sales superstar, you must make it rain. The economy doesn’t create economic opportunity, rainmakers do. A rainmaker seeks out, secures and retains big clients, brings in big money, and concludes big deals. How do they make the rain fall? They don't wait for luck or a brighter economy; they operate and make things happen. Rainmakers don’t have excuses. They either make the sale or they don’t. In today’s business culture, sales is one of the most competitive fields. There are more products and services available than ever before. To be a star, you must make it rain. The rainmaker is the sales person everyone else wants to be. Whatever item or service the rainmaker sells, it is sold effectively.

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