Article provided by 1-grid What do buyers do when they are happy with a product or service? These days, they talk about it on social media. How do they find what others have to say about a specific business? They look for reviews on Facebook. And what do people do when they are interested in buying […]
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Article provided by Sales Guru How much do you know about the calls you make before you make them? Do you have a well-rehearsed script flowing through your head or are you busking it from the moment you pick up the phone?
According to a recent study, 87% of shoppers start the research for a product online. This means that not only are they looking at the specifications of your product online but they may also consider what other people say about your product. Social proof. One way to get more social proof is to have positive […]
‘It’s time to redefine and reimagine how your customers engage with your business’ says payment expert, PayGate. Research by World Wide Worx shows that e-commerce in South Africa is growing at a phenomenal rate. According to the latest study, online retail grew by 25% from 2017 to 2018. Representing 1.4% of South Africa’s total retail […]
“An investment in knowledge pays the best interest.” -Benjamin Franklin This quote could not be truer for sales. As the sales cycle changes and the consumer is better informed, it has become critical that salespeople are gurus on the products that they sell. But how can product knowledge boost your sales? Here are four ways.
Email marketing is ranked as one of the best return-on-investment(ROI) marketing channels if done right. With email marketing, your client has generally opted-in to having information about your product sent to them and are therefore better-qualified leads for your business. So, how can you use email marketing to boost your sales? Here are six steps […]
Article by DPO PayGate As customer service is one of the biggest contributors to the overall e-commerce experience, how can you ensure a great experience? Payment expert, PayGate explains. According to Accenture, 75% of consumers are more likely to make a purchase from an organisation that knows their name and uses their purchase history to recommend […]
