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Sales & Marketing

31 habits of incredibly successful salespeople

Article written by Aja Frost

The difference between an average rep and a good salesperson can be staggering, but that “difference” isn't necessarily a given. There are certain habits successful salespeople exhibit and sales best practices exemplary reps abide by — and virtually any sales professional can learn and apply them.

Good reps earn their prospects’ admiration, loyalty, and referrals. They skilfully handle objections and pre-emptively surface concerns to make them disappear.

If you want greatness, good news. Following these rules of good sellers will help you become one of the top-selling salespeople on your team — or even company.

7 Crucial questions to ask prospects throughout the buyer’s journey according to HubSpot’s former Sales Director

Article written by Dan Tyre (HubSpot)

Sales is an increasingly consultative profession. You could go so far as to say we're in the age of the "Always Be Helping" salesperson. That means reps need to provide prospects with helpful and specific resources as opposed to stuffing irrelevant information down their throats — but you can't get there if you don't understand where your prospect is coming from.

The sales rep-prospect relationship cuts both ways — as your prospects qualify you, you need to qualify them back. You have to be prepared to meet them at every stage of the buyer's journey and frame yourself as a knowledgeable, reliable, trustworthy resource.

That starts with asking the right questions at the right time. Here's a list of some of the most effective ones you can ask and when to ask them.

How to double your sales without spending money

Article by Mike Anderson (NSBC Founder & CEO)

Building up to The Business Show :: Africa in September, let’s not forget that this presents the most powerful B2B networking opportunity. It’s no secret to say that the best networkers double and treble sales quickly without spending any money.

To be a world-class networker is quick and easy, so let’s see how and then go for it.

There is little doubt that one of the key success ingredients is to grow your business by building relationships through networking. Networking must be a key part of your marketing strategy. Business networking can provide the ultimate platform to meet like-minded individuals, build relationships and get to know other businesses.

Common ways sales professionals waste their time (and how to avoid them) according to real sales leaders

Article written by Jay Fuchs (Hubspot)

Time is a precious resource in sales — the efficacy of your sales process, whether a deal winds up closed-won, and virtually every KPI used to gauge your performance all hinge upon how effectively you spend yours.

But efficiently and effectively allocating your time can be tricky in sales — and running into at least a few time-wasters here and there is par for the course. That's why you need to stay abreast of any potential time-draining hitches and understand how to remedy them when you hit them.

To help you get there, we reached out to a few sales leaders for some perspective on common ways sales professionals waste their time and how to best avoid those pitfalls. Let's take a look at what they had to say.

My 10-step process for nailing prospecting on LinkedIn, according to AMP’s CEO

Article by Morgan J Ingram

LinkedIn officially surpassed one billion users last year — yes, you read that correctly — making it one of the most (if not the most) effective, versatile resources sellers have to connect with buyers. But even though having a productive LinkedIn presence is one of the bigger “no-brainers” in sales, a lot of reps struggle to leverage the platform to its full potential.

If you find navigating LinkedIn overwhelming, trust me, you're not alone — but if you approach the platform with a clear strategy, you can turn it into a powerful tool for generating a pipeline and driving sales.

Here's a look at the “clear strategy” I use to ensure I get the most out of my LinkedIn prospecting efforts.

The 5 worst types of sales messages and how to fix them, according to Reforge’s COO

Article writtlen by Michael Pici (Hubspot)

You don’t get many chances with your prospects. Send a self-serving, pointless, or pushy email, and they’ll probably write you off. Do it again — and they definitely will.

As a result, you should think carefully about every message you send. Does it provide new information? Does it have a clear purpose? Does it somehow benefit the buyer?

If you can’t answer “yes” to all three of those questions, head back to the drawing board. To help you out, we’ve outlined the five worst types of sales emails and how to fix them.

4 tips for closing a deal that has hit a wall, according to a HubSpot Sales Director

Some deals hit walls — that‘s just an unfortunate fact of sales life. As wonderful as it would be to have every sales engagement run smoothly end-to-end and amount to an amicable, productive resolution, that’s just not how things work.

As a salesperson, you‘re almost guaranteed to have to handle this kind of situation at some point in your professional life. So to help you best approach this dilemma when the time comes, I’ve put together a list of four key tips I've learned over my career for closing a deal that has lost steam.

Let's take a look.

Neighbourhood marketing for SMEs

Finding and keeping customers is one of the challenges for SMEs and often they make it more complicated than it needs to be. Have you tried to look for your audience in your local vicinity? Did you know that nearly 90% of mobile searches for local stores or businesses end with a call or a visit to the store within 24 hours? Therefore it seems logical to ensure you are easy to find for this market. Let’s look at seven ways to build your neighbourhood marketing.

How customer insight fuels e-commerce success

If you run an e-commerce business then you likely know that it's not enough to have an amazing product. You can have the best velvet trousers in town but, if no one is buying them, you're not going to make ends meet - never mind turn a profit.

To be successful, you need to give your customers a good all-round experience, from browsing products on your site to adding them to the cart, hitting that checkout button, receiving the product and even returning it if need be. And to do this, you need to know who your customers are, why they are on the lookout for a product or service like yours, and what makes them tick.

In this blog, we'll consider ways in which you can assume a customer-centric approach and how this can help your business to grow.

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