Article provided by PayFast Setting up your online store and getting your first paying customer can be an immensely rewarding experience. However, irrespective of how much effort and time you have put into setting up your online store, an unfortunate reality is that it may be challenging to attract buyers to your website and stand […]
For many ecommerce start-ups, the biggest challenge is finding the balance between being hands-on and knowing when to call in the experts. In the first 1000 days, carefully managing cash flow doesn’t always mean taking the cheapest route available. Brendon Williamson, head of sales and marketing at DPO South Africa shares six pitfalls to avoid […]
‘It’s time to redefine and reimagine how your customers engage with your business’ says payment expert, PayGate. Research by World Wide Worx shows that e-commerce in South Africa is growing at a phenomenal rate. According to the latest study, online retail grew by 25% from 2017 to 2018. Representing 1.4% of South Africa’s total retail […]
Article by DPO PayGate As customer service is one of the biggest contributors to the overall e-commerce experience, how can you ensure a great experience? Payment expert, PayGate explains. According to Accenture, 75% of consumers are more likely to make a purchase from an organisation that knows their name and uses their purchase history to recommend […]
‘Invest in your customer’s lifetime value to ensure your company’s future and growth’, says PayGate. Did you know that it costs five times more to attract a new customer to your online store than it does to keep an existing one? This is according to research undertaken by Bain & Company, a global management consulting […]
Article by DPO PayGate Many entrepreneurs are relying on digital commerce as the primary means to reach their customers. However, ignoring the importance of a slick mobile experience is business suicide if you have an online offering. PayGate reached out to one of its mobile development specialists to share some insights. Eckardt Kasselman, founder of […]
Often known as ‘cyber shoplifting’, chargebacks can cost your company a lot of money if you’re not aware. PayGate explains.[ According to a 2018 US study from Experian, eCommerce fraud grew 30% in 2017 and research undertaken by Radial found that merchants can lose as much as 23% of their operational budgets to fraud and […]
