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Innovation is a mindset
Article by Oracle Cloud According to a recent global survey, 54% of CFOs describe themselves as ‘uncommitted innovators’. Change can be scary – not least for CFOs trying to stand up an innovation investment case. Breaking down the challenges; justifying change with rigorous, data-driven insights; and targeting projects at well-articulated pain-points are all ways to […]
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Often known as ‘cyber shoplifting’, chargebacks can cost your company a lot of money if you’re not aware. PayGate explains.[ According to a 2018 US study from Experian, eCommerce fraud grew 30% in 2017 and research undertaken by Radial found that merchants can lose as much as 23% of their operational budgets to fraud and […]
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2019. Could this be your year? The National Small Business Chamber and World Famous Events will host the 11th South African Small Business Awards on 14 November 2019. These awards recognise the hard work and achievements of small businesses and entrepreneurs in South Africa. The success of these awards is a testament to the importance […]
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A business continuity plan can be a lifeline for your business in an emergency. In spite of that, most businesses do not have one. The truth is that many Fortune 500 companies and multinational corporations put a lot of emphasis on creating a business continuity plan. However, the same cannot be said when it comes […]
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Article provided by Merchant Capital Are you concerned that if you took a day off, that the office might fall apart without you? Do you worry that any time away is time wasted? Do you secretly feel that no one knows that project quite the way you do? If you answered “yes” to any of […]
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Article provided by the AA Travelling in Africa can be a wonderful, life-enriching experience. For South Africans, exploring other countries on the continent can also be relatively affordable making it very attractive for those wanting to holiday on a budget. ‘But,’ says AA Travel, ‘South Africans must be aware of the rules and regulations of […]
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Business growth is the ultimate goal of any business but how can you get more customers and make more profits without sinking? It is important that when your business starts to grow you have the capacity and ability to accommodate the growth. One reason some small businesses fail is that they grow too fast without […]
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Article by SuperStaff Back in the day, what probably mattered the most with business owners was marketing their products strategically and coming out with competitively priced items. While these are two incredibly important ingredients to any business today, a third component has been added—and it’s one you shouldn’t skip. It’s none other than customer service. […]
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Culture powers innovation
Article by Oracle Cloud When we talk about innovation, most of us probably think of plucky tech start-ups. Little wonder, as ‘innovation’ is one of Silicon Valley’s favourite words, and a key factor in most tech companies’ growth. So our mental images of innovation are usually of developers, programmers, and technical teams.
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Daniel Gibhard – CEO at The Skills Development Corporation Skills Development has become an “industry” and in a lot of ways that’s a good thing, as more and more youth are being given the opportunity to receive a quality education and thus transition from a learner to a leader. Many need to understand that Skills […]
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In this interview, Bunny Majaja from Hot 91.9 FM interviews Jillian Erasmus (Director – UMedia News) about creating and building a digital footprint for your business and how important it is. Listen to the full interview here: U Media News & HOT 91.9FM are proud Partners of the NSBC.
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In its ongoing efforts to contribute to the transformation of South African business and industry, the Automobile Association (AA) has introduced an enterprise development programme for the empowerment of its towing drivers. This is in response to the continued barriers of entry that prevent previously and currently disadvantaged new entrants to the towing industry, especially […]
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Article by Matrix Marketing I had a teacher in high school who became something of an institution. An ancient institution, as I established recently that he not only taught me close to 40 years back but also my MD, Steve. And, he is certainly a few years my senior! He taught Science and Religious Instruction and […]
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Article by Sales Guru A white lie here, a fib there… Just how honest is your prospect being with you? We uncovered the top 5 lies favoured by your prospect. They’re naughty, but here’s how to play the lying game the professional way…
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Article by The YinYang of Sales Sales life is often about managing difficult times. No goal is ever achieved without first swimming through molasses. You have to swim through the molasses to get to the money. Success is not a straight line. It’s a lot of squiggly lines that throw you in all sorts of directions. […]
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PPC marketing, PPC advertising, Paid search, Paid search marketing, Search engine marketing – SEM. What do all these phrases have in common? They are used to talk about Pay-Per-Click advertising.
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Article provided by 1-grid Today, some of the biggest brands in the world are using new and alternative top-level domain (TLD) extensions, such as .ONLINE, .STORE and .WEBSITE. Although these TLDs are not new to the internet, they are not as well-known as, for example, .COM or .ORG. Even so, Google’s systems treat new TLDs like […]
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A content marketing strategy focuses on all the forms of content which you will create to promote your brand. This can be ebooks, social media posts, infographics, video, podcasts, photographs etc. Everything that you create to promote your business on a variety of digital platforms. Here are five steps to creating a content marketing strategy.
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Article brought to you by Sage As a small business owner, you know all too well what it means to be so busy that it feels like you’re spinning in place. Wearing many hats as an entrepreneur is par for the course, especially in the early stages. But it’s not sustainable – for you or […]
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Article provided by MiWay The Baker Brothers are driven by a deep-seated passion for artisanal breads that delight their customers. This is immediately clear when you enter one of their stores, or speak to one of the brothers. And when you hear their story, you will understand why. From a young age, the Mboko brothers […]
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By Leanne Rhodes (NSBC) Small business owners constantly need to be on their toes to ensure a steady flow of sales, new customers and the continued support and engagement of existing customers. Running special offers are a quick and sure-fire way to achieve these objectives and stay on your customers’ radar. When the term “special […]
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Intuit QuickBooks has seen stellar growth in its online business, which it says is validation of its philosophy of investing in and servicing the bourgeoning small and medium-sized (SME) business segment. This is vital in South Africa as 98,5% of the country’s economy is made up of SMEs, according to a recent Small Business Institute […]
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Creating a talent pool, and a flourishing one at that, is now more important than ever before. For your business to continue to grow, you need to recruit talented individuals and have a strategy in place to continuously promote your most-valued employees. According to the white paper titled Recruitment Process Outsourcing, it is imperative to […]
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Article brought to you by Sage Most small businesses will have to deal with late-paying customers at some stage. According to our ‘Late Payments: The Domino Effect’ research, 52% of South African Small & Medium Businesses experience direct negative impacts from late payments, like: Struggling to pay bonuses, Being forced to pay their own suppliers late, […]
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Article by Melissa Javan (SME South Africa) The mistakes you make during a sale may cost you a deal. Whether it’s ignoring the importance of personal skills or avoiding face-to-face meetings – here are some the biggest sales mistakes you could be making.
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How accessible is your business? Do you have a ramp? Is your signage visible and easy to read? By making a few changes to your business you will be able to improve its accessibility. This, in turn, could help to expand your customer base and create more inclusivity in your community. Here are seven ideas […]
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Do you suffer from numerophobia, the fear of numbers, when it comes to your business? Keeping track of your business expenses is critical. But how can you do it? Here are four ways to keep track of your business expenses.
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Small Business Friday is the biggest small business day of the year! It’s a 365-day movement that peaks on the 1st Friday of Spring every year – this year, Friday, 6 September 2019. The aim of Small Business Friday is to inspire South African’s to support their local small businesses. If small business wins, big […]
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Article by Colin Timmis (General Country Manager, Xero SA) 21 August was World Entrepreneurs’ Day (WED). Designed to celebrate entrepreneurs, innovators and leaders around the world, WED is the perfect time to discuss the issues that people who start a business alone face and what they can do to overcome them. Entrepreneurs are vital to […]
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Article provided by Lulalend According to SME South Africa, 47% of South African small business owners are women. That’s a 6% increase in the female to male entrepreneur ratio. We know that SMEs are a major driver of job creation, so on paper, the future certainly looks bright. That’s until you factor in that 70% […]
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The 8th Small Business Friday arrives next week. Friday, 06 September is South Africa’s biggest Small Business day of the year. This powerful and meaningful movement is about mobilising all South Africans to support and buy from their local small businesses. What happens when you buy from a small business? You are not helping a […]
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Article provided by Sasria Unless civil society, labour and government can find new ways of engaging, violent protests will continue to drain limited resources that should be spent on development. South Africa risks being trapped in a cycle of poverty and destruction if violent service delivery protests are allowed to continue unabated. “Unless civil society, […]
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Article provided by Syspro “Technology could be the key SMEs in the food and beverage industry are looking for to unlock their true potential and unleash unmatched growth”, says Deirdre Fryer at SYSPRO. The food and beverage (F&B) industry in Africa is growing. There is an abundance of great locally produced food products, despite the […]
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Your company is ready to grow, but how do you decide whether to outsource or hire new staff members? What aspects do you need to consider? Before we look at some questions to help us with this decision, let’s look at some aspects of outsourcing and hiring.
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55% of your sales message is conveyed through body language, 38% through the tone of your voice and a mere 7% of your message is the actual words you speak. With these statistics in mind, it is crucial that your body doesn’t sabotage your sales message, but how can you use your body to reinforce […]
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Article by Sureswipe How can you affordably maximise your small retail space, while still enticing shoppers to enjoy their experience at your store – and come back for more? With rentals becoming more expensive while shoppers are increasingly more price-sensitive, independent retailers are faced with the dual challenge of enticing shoppers to buy even though […]