E-commerce is growing rapidly, and customer expectations are increasing. Customers are looking for convenient shipping and a seamless shopping experience. As a result, many small businesses rely heavily on shipping companies to facilitate delivery on their behalf.
Before signing up with a shipping partner, here are some savvy tips to enhance the shipping process for your small business.
Compare shipping options
Look for shipping services within your price range and read business reviews to get a good idea of the level of service you can expect.
The shipping service you use will deliver packages while carrying your company’s reputation, so it is critical to find a reputable service provider.
Customize your packaging
A parcel should be packed in the appropriate box size. In doing so, it will reduce shipping costs and improve the delivery process. Discover everything you need to know about shipping and packaging with FedEx.
Update your customers on the shipping process
Keeping your valuable customers informed will build trust and improve the customer experience. Use the FedEx Mobile App to get alerts and start shipments anywhere.
Have a clear return policy
Inform your customers about your return policy and display the option clearly on your website. The product pages on your website, where shoppers are browsing, are another excellent area to emphasize your return policy.
Do your homework and consider all your options
Comparing as many options as possible for every aspect of your shipping process, from packaging suppliers to courier services, would be advantageous. Although cost-cutting for your business is crucial, you must also refine your shipping process.
Fedex Express is a proud Platinum Partner of the NSBC