Businesses are the backbone of the South African economy, driving growth, innovation, and job
creation.
Whether you’re a small digital marketing agency that needs minimal downtime, an e-commerce store
that relies on stable internet for running its operations, or even a small tourism agency located in a rural
area, Openserve, the country’s largest telecommunications infrastructure provider, has worked hard to
provide all small and medium-sized businesses (SMBs) with the tools and services needed to succeed
and grow.
Not all businesses are the same, and that’s why a one-size-fits-all approach to connectivity doesn’t
always work. With this understanding, Openserve offers a range of products that provide various levels
of service, from basic broadband to high-speed fibre, from fixed-line services to mobile and satellite
connectivity.
Thriving and surviving in a digital world
In this digital age, connectivity is more than just convenience. It’s the lifeblood of your business, the
channel through which you and other companies engage with customers, collaborate with partners, and
access the essential tools that drive operations.
Openserve prides itself on being more than just a provider. They are, instead, a dedicated partner that’s
passionate about delivering the best in connectivity, and that’s why they’ve developed a suite of
products and services tailored specifically to the needs of the nation’s SMBs.
Giving your business the upper hand
SMBs stand to gain a lot from making use of Openserve’s focused products and services. We’ve got
more information on some of the options available to SMBs, and how they may benefit you or any SMB
looking to thrive in a digital age:
One of the standout products in Openserve’s SMB suite is the Fibre Connect Premium service. Fibre
Connect Premium is a high-speed, prioritised connectivity solution that gives businesses the best chance
to succeed and grow.
It offers reliable, high-speed connectivity, which is a must-have for any business that relies on digital
communication and online platforms to operate. Whether you are running a small home office or a
medium-sized business, Fibre Connect Premium can provide the connectivity you need
It offers a superior speed experience even during peak traffic times and prioritised fault repairs within 8
business hours. Openserve will prioritise the repair of any Fibre Connect Premium outages, minimising
any disruption to your business.
For businesses that need a comprehensive connectivity solution, Openserve offers its Office Connect
product. This is an all-in-one premium business connectivity solution offering dependable high speeds
and fault repairs within 8 business hours.
Office Connect provides an end-to-end fibre service, including uncapped internet, with speeds between
25 Mbps and 500 Mbps.
Importantly, it’s a scalable solution, meaning that it can grow with your business, ensuring that you
always have the connectivity you need. It also offers improved data throughput under congested
conditions, ensuring that your business can maintain its connectivity even during peak usage times.
But Openserve isn’t just about providing connectivity to businesses in urban centers. If you’re operating
a business in rural or remote locations, Openserve has you covered. Literally.
They understand that many South African businesses operate in remote areas where connectivity can be
a challenge.
That’s where Space Connect comes in. Space Connect is a high-speed broadband service delivered via
satellite. This means that no matter where your business is located, you can get the connectivity you
need. Space Connect offers quick deployment, highly reliable access, secure communication, and low
power consumption.
It’s the perfect solution for businesses operating in remote locations.
Finally, for businesses that need a secure, high-speed connection, Openserve offers a product perfect
for your needs.
Openserve Uni Connect is a dedicated secure connection, with a reliable and resilient high-speed
backbone on Openserve’s own infrastructure. It comes with support provided 24 hours a day, 365 days a
year, so you can be confident that your connection will always be there when you need it.
Uni Connect offers guaranteed quality-of-service-based data throughput, meaning that you will always
get the speed and reliability you need.
A commitment to clients that extends beyond SA’s borders
But Openserve’s commitment to SMBs goes beyond just providing connectivity.
One of the key differentiators of Openserve is a commitment to open-access connectivity. They believe
in providing wholesale services to multiple clients to enable South Africans to connect with one another
and to the rest of the world.
This focus on connectivity extends beyond the borders of South Africa. Openserve has robust dual
terrestrial fibre routes, connecting South Africa to each of its neighbouring countries. Their global
connectivity through submarine cabling enables communication in all aspects, whether it be via the
internet or voice.
This positions Openserve as an enabler of international access to communication services for service
providers, connecting local and international users.
At the heart of Openserve’s operation is a commitment to their clients. They place a high priority on
client and customer-centric service delivery. They are on a continuous path to enable, support, and
deliver world-class connectivity and customer experience. This is evident in their prioritisation of fault
repairs within 8 hours, ensuring that businesses experience minimal downtime and disruption.
A fundamental belief in connection
As the country’s largest telecommunications infrastructure provider, Openserve aims to redefine the
data connectivity market in South Africa through pervasive, high-quality network access and services.
They strive to ensure that connectivity remains at the core of their business. As such, there is continual
innovation and evolution of their offerings to meet the changing needs of SMBs.
Your needs.
The digital heart of business
In summary, Openserve plays a pivotal role in connecting South African businesses to their customers,
partners, and the digital resources needed to thrive.
Through their diverse product suite, commitment to customer service, and dedication to innovation,
they provide the connectivity solutions that SMBs need in today’s digital age. Whether a business needs
basic broadband, high-speed fibre, mobile connectivity, or satellite services, Openserve has the solution.
By prioritising connectivity, Openserve is not only connecting businesses; they are also driving growth,
fostering innovation, and contributing to the economic development of South Africa.